HOURS of OPERATION
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Customer Service hours are Monday through Friday 11:00 AM – 8:00 PM Eastern Standard Time. Inquiries are answered as Quickly as possibles. Email and messages received over the weekend and on Holidays will be answered as quickly as possible during normal business hours. Thanks for your patience!
Customer Service is closed on major Holidays.
If your question is regarding an existing order, we need to know your order number.
PLEASE read before you send your inquiry, it could save you time in getting the answer to our most frequently asked question.
MOST FREQUENTLY ASKED QUESTIONS about SHIPPING:
Has my product shipped? We will notify you of shipment and you can log into your account to check on your USPS tracking number.
International packages: The shipping notification you receive lets you know your package is being shipped. It will ship the day the notice is received or the next day. Normal delivery for first class international packages is 10 days to 2 weeks, but some countries this delivery can take up to 4 weeks. If we ship with registered, which is a much more expensive method, we will be able to track your package with USPS.
CONTACT US FOR FURTHER HELP
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We Hope to serve you with extraordinary customer service. We hope to help you increase your fragrance wardrobe, easily.
If our FAQ doesn’t help you and you still have a question, then please fill out our Contact form
, and be sure to include your Order Number if You have one, and your Full name so we may find you in our system. Thank you.